Policies
Before your appointment
You will need to fill out the intake and consent forms that pertain to your appointment type. These need to be filled out no later than 24 hours before your appointment, which gives the Esthetician ample time to review and prepare for your arrival without cutting into your appointment time.
Late Policy
Please arrive at your appointment on time or a few minutes early. We allow a 15 minute grace period. Any time over 15 minutes your appointment will be cancelled and rescheduled and you will be charged 50% of the initial appointment
Cancellations
We require 24 hour advance notice in order to cancel or reschedule any service with no charge. If your appointment is not cancelled within this notification period, your appointment is considered confirmed. Any appointment cancelled, or changed without 24 hour notice will result in a charge equal to 50% of the reserved service amount. “NO SHOWS” will be charged 50% of the reserved service amount. Because of this policy, a valid credit card number is required at time of booking. This policy also applies to gift card and certificate holders. We understand that certain circumstances may prevent you from being able to make your appointment and will do our best to work with you in that situation.
Payment Policy
We accept Venmo, Zelle, Major Credit Cards, or Cash
Guest Policy
Arrive at your appointment alone. If you have someone driving you to your appointment they must stay in the waiting room.
Product Return Policy
Retail products are nonrefundable due to safety reasons.